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Frequently Asked Questions

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Leads

What kind of Acquisition Cost can I expect?

This varies greatly by vertical and lead type. In health insurance, most agents are able to achieve a $100 – $120 Cost Per Sale. Your Account Manager can help you create a lead generation campaign that maximizes your Return On Investment.

How do I start buying leads?
Can I Return Leads?

Yes, leads that contain bad information can be returned right from your account. Data lead returns are reviewed and credited on the 1st of the month.

What kind of leads do you generate?

We generate Health Insurance. We have plans to expand in to Life Insurance, Auto Insurance, Home Improvement, and Real Estate Insurance.

How much do leads cost?

Currently Health Insurance leads cost $17.00 per lead.

How do you generate leads?

All leads are generated by advertising professionals. These experienced teams have a very high level of control over the quality and source of leads generated.

What are my options for having leads delivered to me?

Leads can be delivered by email, SMS or CRM integration.

What can I do to maximize my success with the leads I buy?

Use a Customer Relationship Management (CRM) program to work leads more efficiently and stay organized.

 

What’s the closing ratio? What kind of Cost Per Sale can I expect?

This can fluctuate greatly and is dependent by vertical and lead type. In health insurance, most agents can attain anywhere from $100.00-$120.00 cost per sale.

Techs

How do I turn the leads on and off?
Can a test lead be sent?

Billing

How do I connect my CRM?
Where do I find the API Key?
Can I have more than one CRM?
How do I view my transaction history and other billing information?
How do I setup auto- funding?
How do I change or update my payment method?

Free Vacation FAQ’s

How are you able to offer these incentives?

BookVIP has traveled over 1 million families to date and has contracts with the world leading hotel chains, and resorts to help them fill their otherwise empty rooms. We help fill empty rooms which the hotels, resorts turn into additional revenue from other areas of their property and future bookings. Hotels rarely experience full occupancy, yet they remain open, providing rooms and services at fixed costs. So when hotels give out their rooms by partnering with AdvertisingBoost and BookVIP, they might miss out on the room fee, but they already didn’t have that in the first place, at least now they have the opportunity to gain a customer for their in-house restaurants, room service, their casinos, an extra day stay, future bookings, etc. The benefit of why our program works so well is the fact that it’s a win-win for everyone involved. You win because you gain more business from using our incentives. Your customers win because they received an awesome incentive gift from you. The resorts win because they gain additional revenue from other areas of their establishment that they otherwise would not have been able to get and they also have a new client that may book with them in the future.  BookVIP will also offer additional upgrades and incentives that your client can choose to accept or not.

Do you get to choose the hotel?

We promote specific properties with each certificate destination. For Example currently, we are offering Westgate Resorts in both Orlando and Las Vegas.  However, If the property we promote is not availed we may give the user other choices they can pick from. Keep in mind that these are promotional offers that we provide your customers with significant savings on their travel so it’s not going to work the same way as going to www.hotels.com and paying full rack rate where you get to choose the hotel. With us, the properties that we work with and that participate in these promotional offers release the unoccupied inventory to us just 30 days ahead of time.

Are there any other fees or expenses/costs?

The recipient of this certificate will receive 4 days 3 nights luxury hotel accommodation room rate free of charge, which retail is valued at up to $195 per night, in the US and up to $300 per night in Mexico, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable, and any other personal or miscellaneous expenses. 

 Resort fees are commonplace in the travel industry.  As a matter of fact, over 96% of tourists traveling to Orlando or Las Vegas now have to pay a resort fee when they check in at the resort.  This is so common now that it’s just expected for any seasoned traveler.

 When you award someone a free vacation through Advertising Boost, you are giving them a vacation that is valued at up to $585 for Orlando or Las Vegas and up to $1,500 in Mexico, depending on the time of year they travel.  That’s an incredible value!

 

 To offset the resort fees paid directly to the resort that we cannot control we are also going to include a free bonus of $150 BookVIP credit to be used towards an additional trip anytime in the future.  This will be an extra bonus that all of your clients who redeem a complimentary vacation through us will receive after completing travel using the certificate.

 

  • Resort fees for properties we use for FREE hotel stay certificates run from:
  • Las Vegas at the hotels we use run from $16.00 to $38.00 per night
  • Orlando at the hotels we use run from $5.00 to $12.00 per night depending on hotel and season. 
  • Gatlinburg / Branson / Williamsburg run from zero to $12.00 depending on hotel and season.
  • Daytona Beach runs from $15 to $20 per night based on the season.
  • Myrtle Beach SC runs from $5 to $15 depending on the season.
  • Mexico hotels we use are from $10.00 to $14.00 per night based on the season.
  • Thailand properties do not have a resort fee.
  • Spain properties do not have a resort fee. 
  • Resort fees cover items like WiFi Internet Access, Local Calls, Resort Amenities,
  • Fitness Centers, In-room Safes, Beach Chairs, Umbrellas, Beach/pool towels,  activities and more.
How to redeem the certificates?

Customer  may activate a certificate over the phone or online by paying the resorts taxes and fees of $19.45 for our US resort options and $19.70 per night for our Mexico resort options.   Once they activate within 7 days of receiving the digital certificate your customer will have 18 months to choose travel dates. To date, we have redeemed tens of thousands of digital certificates and have a fantastic reputation that we are proud of!

Do the certificates have an expiration date?

Yes, our digital certificates created will be assigned an expiration date 7 days out from the date you sent it. Please note that the expiration date shown on the digital certificates only pertains to the actual activation of the certificate. After your customers activate a vacation certificate, they will have at least 18 months to travel.  To activate the guest simply needs to pay the daily taxes and fees that correspond to the certificate. They can activate by phone or online.

Can you book before the required 30-day advance notice on travel certificates?

These do not work for last minute bookings.  Customer must book with a minimum of 30 days advance notice prior to preferred or selected check-in dates.  So as long as the guest is booking more than 30 days out we can fulfill based on the availability of course.  The properties that we work with release their unoccupied inventory to us daily with 30 days out, so there is no way around this. Remember, we are filling otherwise empty rooms for the participating properties and this is the time frame that they use to project what their occupancy will be. Based on what their projection is will determine how many allotments they can provide to us for these promotions. The one exception is when and if available if the guest agrees to an upgrade that requires a resort preview we may be able to get them in with less than 30 days advance notice.

Are flights included in these certificates?

No, the flights are not included.   The recipient of this certificate is responsible for all expenses including but not limited to: airfare, transfers, food, gratuities, and any other miscellaneous expenses. This certificate cannot be combined with any other promotional vacation offer.

 

Do you get to choose which destination?

Yes, your customers do get to choose the destinations that they wish to travel to.  Even if they activated an Orlando vacation but later want to upgrade to Mexico or switch to Vegas or other US destination they can do so.  They may need to pay the difference in taxes and fees if applicable

What resorts are currently being offered?

These are the resorts we are currently offering. 

Las Vegas, NV (3 nights)

 Westgate LV Resort & Casino

Standard Room

Orlando, FL (3 nights)

 Westgate Lakes

Studio unit

Gatlinburg, TN (3 nights)

 Wild Bear Inn or  River Terrace

Standard Double Queen guest room or Standard King guestroom

Williamsburg, VA (3 nights)

 Westgate Williamsburg Hotel 

Colonial King Guestroom or Colonial double Queen Guestroom

Branson, MO (3 nights)  (room max 2 persons)

 Westgate Branson Woods

Traditional Queen or King guestroom.

Daytona Beach, FL (3 nights)

 Bahama House Daytona

Ocean View room

Myrtle Beach, SC (3 nights)

 Westgate Myrtle Beach

Double Amusement Park View Guestroom

Cancun, Mexico (5 nights)

 Riviera Maya

1 bedroom Master Suite

Puerto Vallarta, Mexico (5 nights)

 Vidanta Puerto Vallarta

1  Master Room

Nuevo Vallarta México

 Vidanta Nuevo Vallarta

(5 nights) Master Room

Puerto Penasco (5 nights)

 Vidanta Puerto Penasco

1 bedroom Master Suite

Mazatlan (5 nights)

 Vidanta Mazatlan

1 bedroom Master

Tenerife, Spain (3 nights)

 The Beverly Hills Club

studio or Junior Suite, No resort fees
Koh Samui, Thailand

 Replay Pool Villa beachfront Koh Samui Thailand

1 bedroom private pool villa, No resort fees

 Phuket Thailand

 Two Villas Holiday Oxygen Bangtao Beach, Thailand

1 bedroom private pool villa, No resort fees

Bali

 Risata Bali Resort and Spa

superior room type, No resort fees

 

  • Activation taxes for the US resorts are $19.45 per night
  • Activation taxes for Mexico resorts are $19.70 per night
  • Activation taxes for Tenerife Spain are €15.90 EUROS per night
  • Activations taxes for Thailand’s Replay Pool Resort are $14.85 per night (€17.85 per night)
  • Activations taxes for Thailand’s Two Villa Resort are $20.83 per night (€24.70)

Resort fees for properties we use for FREE hotel stay certificates run from:

  • Las Vegas at the hotels we use run from $16.00 to $38.00 per night
  • Orlando Fl resort fees run from $5.00 to $12.00 per night depending on hotel and season. 
  • Gatlinburg / Branson / Williamsburg run from zero to $12.00 depending on hotel and season.
  • Mexico hotels we use are from $10.00 to $16.00 per night
  • Thailand –  No resort fees
  • Spain – No resort fees

Resort fees cover items like:  WiFi Internet Access, Local Calls, Resort Amenities,

Fitness Centers, In-room Safes, Beach Chairs, Umbrellas, Beach/pool towels,  activities and more.

Can you cancel the activation and get money back?

This certificate activation is FINAL & NON-REFUNDABLE unless your customer purchased Trip Guard. If Trip Guard insurance was purchased, your customer may cancel anytime up to and until they have confirmed travel dates. If Trip Guard was declined, your customer will have a store credit to use their vacation dollars toward any hotel or resort of their choice within BookVip.com.   If we cannot accommodate your customer with satisfactory date availability we WILL REFUND the end user for the activation fee paid.

 

Once dates are confirmed with the certificate no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees.  (The inventory used for these rooms are not as flexible as booking at retail rack rates, once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)

14 East Washington Street Suite 200 Orlando, FL 32801

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Saturdays 11am-3pm

Sundays Closed

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